Refund Policy

Refund and Return Policy

We understand that sometimes, circumstances may arise that require you to return or seek a refund for a purchase made on To ensure a smooth process and provide clarity to our valued customers, we have established the following refund and return policy:

Eligibility for Returns:
Items eligible for return must be unused, in their original packaging, and in the same condition as when received.

The time frame for Returns:

Receivers have 1 day from the date of purchase to initiate a return. guarantees satisfaction.  We want our customers to like and love our products.

Process for Returns:

However, if you are not completely satisfied with your order, we would appreciate sending us your comments with the related photo of the item(s) and we will be happy to offer you an exchange or a refund of your purchase price, provided that returned items are in their original condition.

To return an item, please email us at . If you prefer to speak to one of our agents, please call us at: +961-71-99 21 99.

To expedite the response to your email or call, please have the order reference number available for the item(s) you wish to return.

Once the return request is approved, customers will be provided with a return shipping address.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part.

Refund Process:

For items that are damaged, defective, or not what you ordered, we will be happy to refund your original shipping cost.

Refunds will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method used during the purchase.

Non-Returnable Items:

Personalized or custom-made items may not be eligible for return unless there is a defect or error on our part.

Damaged or Defective Items:

In the rare event that an item arrives damaged or defective, customers should contact us immediately. We may request photographic evidence to facilitate the resolution process.

Cakes or Breakfasts Cannot be returned.

Refund Timeframe:

Refunds will be processed within 5-10 Working days of receiving the returned item.

Policy Changes:

We reserve the right to update or modify our refund and return policy at any time.

Any changes will be communicated through our website.

By making a purchase on our website, you acknowledge and agree to abide by the terms outlined in this refund and return policy.

If you have any questions or concerns, please contact our customer service team for assistance.