Shopping info

Delivery Policy

Dear Customer, please follow these steps and read them carefully for a Fast Gift Delivery:

  1. Provide us with your full name.
  2. Provide us with your phone number (in Lebanon and/or Abroad with the Country Code).
  3. Provide us with the phone number of the Recipient (Land Line and Mobile if available).
  4. In Case of a “surprise”, the team will coordinate with the Sender.
  5. A Clear and detailed Delivery Address. We provide a Door to door delivery only and only to the recipient name on file. (No items will be delivered on the road, under the Building, in a Parking, in a Mall or to the neighbors …) 
  6. Provide us with the time frame of the delivery.
  7. In case the receiver is not available, the delivery will be double-charged.
  8. Any wrong information about the sender or the receiver, the order will be cancelled and it will not be delivered.


For Seasonal items or express delivery (Same Day Delivery), we reserve the right to make product substitutions when necessary. We assure that the substitution item will be of the same or higher value of the original item.



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